Embassy and Consulate of Malaysia in Canada

Overview of Malaysian Diplomatic Missions in Canada

Malaysia maintains diplomatic representation in Canada through the High Commission in Ottawa and the Consulate General in Vancouver. These missions provide consular services to Malaysian citizens in Canada, assist Canadians and other foreign nationals seeking to travel to Malaysia, and promote Malaysia–Canada relations in the fields of diplomacy, trade, and culture.

High Commission of Malaysia – Ottawa

• Address: 60 Boteler Street, Ottawa, Ontario, K1N 8Y7, Canada
• Telephone: +1 (613) 241‑5182 (general enquiries)
• After-hours Emergencies: +1 (613) 879‑4334
• Fax: +1 (613) 241‑5214
• Email: mwottawa@kln.gov.my
• Operating Hours: Monday – Friday, 9:00 a.m. – 5:00 p.m. (EST)
• Closed: Saturdays, Sundays, and public holidays

Consulate General of Malaysia – Vancouver

• Address: Suite 1805, Level 18, FortisBC Centre, 1111 West Georgia Street, Vancouver, BC, V6E 4M3, Canada
• Telephone: +1 (604) 685‑9550
• Fax: +1 (604) 685‑9520
• Email: mwvancouver@kln.gov.my
• Operating Hours: Monday – Friday, 9:00 a.m. – 4:30 p.m.
• Consular Hours for Visitors: 10:00 a.m. – 12:00 p.m.
• Closed: Saturday & Sunday

Mission and Role

The Malaysian High Commission and Consulate General in Canada are responsible for:

1. Strengthening bilateral relations between Malaysia and Canada.
2. Providing consular services to Malaysian citizens, including passport renewal, registration, and emergency assistance.
3. Facilitating visa and travel support for Canadians and foreign nationals visiting Malaysia.
4. Offering guidance and support to Malaysians in emergencies, including medical, legal, or repatriation needs.

Visa and Entry Requirements

For Canadian Citizens Visiting Malaysia

• Visa Exemption: Canadians can stay up to 90 days without a visa.
• Malaysia Digital Arrival Card (MDAC): Must be completed online within 3 days prior to arrival.
• Visa Requirement: A visa is needed for longer stays or specific purposes, such as work, study, or business.

For Malaysian Citizens Visiting Canada

• Visa Requirement: Malaysians may require a Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA) for air travel.
• Required Documents: Valid passport, travel itinerary, proof of funds, and supporting documents based on travel purpose.

Step-by-Step Visa Application Guide

1. Determine Visa Type: Identify the correct visa for your purpose of travel.
2. Prepare Documents: Passport, photos, completed application forms, proof of travel, accommodation, and financial support.
3. Complete MDAC: Submit the Malaysia Digital Arrival Card online within 3 days of arrival.
4. Submit Visa Application:
   • Online (eVisa): Upload documents, pay fees, and await approval.
   • High Commission (Sticker Visa): Submit documents in person or by mail, pay fees, and collect passport after processing.
5. Upon Arrival in Malaysia: Present passport, visa (if applicable), and MDAC confirmation.

Consular Services and Emergency Support

Services Available

• Passport renewal and replacement
• Registration of Malaysians overseas
• Assistance with lost or stolen passports, medical emergencies, and legal matters
• Notarial and legalization services

Emergency Contacts

• High Commission Ottawa: +1 (613) 241‑5182 (office) / +1 (613) 879‑4334 (after hours)
• Consulate Vancouver: +1 (604) 685‑9550

Escalation Procedures

• Critical issues are escalated to the Ministry of Foreign Affairs in Malaysia (Wisma Putra).
• Coordination with local Canadian authorities for urgent matters or repatriation.

Advisory Recommendations for Travelers

• Complete MDAC before arrival in Malaysia.
• Apply for visas well in advance if required.
• Keep copies of all travel documents.
• Ensure passports are valid for at least 6 months.
• Register with e‑Consular for emergency notifications.
• Consider comprehensive travel insurance.

Frequently Asked Questions (FAQ)

Q1: Do Canadians need a visa to visit Malaysia?
A1: Canadians can stay up to 90 days visa-free but must complete the MDAC online before arrival.

Q2: What is the Malaysia Digital Arrival Card (MDAC)?
A2: An online form required by Malaysian Immigration to be completed before entry.

Q3: How can Malaysians in Canada get emergency assistance?
A3: Contact the High Commission in Ottawa or the Consulate in Vancouver and register via e‑Consular.

Q4: How long does visa processing take?
A4: eVisa processing usually takes 2–3 working days; paper/sticker visa applications take approximately 5–7 working days.

Q5: Who is the current High Commissioner of Malaysia to Canada?
A5: Her Excellency Shazelina Zainul Abidin.

Conclusion

The High Commission of Malaysia in Ottawa and the Consulate General of Malaysia in Vancouver serve as essential points of contact for both Malaysian citizens residing in or visiting Canada and Canadians or other foreign nationals planning to travel to Malaysia. These missions provide comprehensive consular services, including passport assistance, emergency support, and visa facilitation, while also fostering diplomatic, cultural, and economic ties between the two countries.