PLUS Malaysia Berhad (PMB): The Backbone of Malaysia’s Expressway Network
PLUS Malaysia Berhad (PMB) is the preferred expressway partner for travellers in Peninsular Malaysia, operating over 1,130km of dual multi-lane roads across seven states on the west coast, including the Federal Territory of Kuala Lumpur.
Overview
PLUS Malaysia Berhad (PMB) is the largest highway concessionaire in Malaysia, managing more than 1,100 kilometers of expressways across Peninsular Malaysia. Established in 2010, PLUS plays a vital role in connecting the nation’s major economic zones, urban centers, and tourist destinations — making it an integral part of Malaysia’s transport and logistics ecosystem.
Owned jointly by UEM Group Berhad and the Employees Provident Fund (EPF), PLUS Malaysia Berhad operates with a strong commitment to safety, technology, and sustainability. Its vision is to deliver safe, efficient, and sustainable highway experiences for millions of road users every day.
PLUS Malaysia Berhad
| Company Name | PLUS Malaysia Berhad (PMB) |
|---|---|
| Founded | 29 November 2010 |
| Headquarters | Subang Jaya, Selangor, Malaysia |
| Ownership | UEM Group Berhad (69%) & Employees Provident Fund (31%) |
| Network Length | Over 1,100 km of expressways |
| Key Highways Operated | North–South Expressway (PLUS), ELITE, Linkedua, BKE, NSE Central Link |
| Core Services | Toll collection, highway patrol, infrastructure maintenance, digital mobility solutions |
| Official Website | www.plus.com.my |
A Journey Through Malaysia’s Expressways
The North–South Expressway (NSE), operated by PLUS, is Malaysia’s most significant highway — stretching from Bukit Kayu Hitam in Kedah to Johor Bahru at the southern tip. Alongside the NSE, PLUS manages several key routes such as:
- ELITE Highway – connecting Subang Jaya to Kuala Lumpur International Airport (KLIA)
- Linkedua (Malaysia–Singapore Second Link) – linking Johor to Singapore
- Butterworth–Kulim Expressway (BKE) – serving the northern industrial corridor
- New Klang Valley Expressway (NKVE) – connecting Klang to Kuala Lumpur
These routes not only facilitate domestic travel but also serve as crucial trade corridors between Malaysia, Thailand, and Singapore.
Innovation and Technology
PLUS Malaysia Berhad continuously enhances user experience through smart mobility solutions:
- PLUS App – provides real-time traffic updates, toll rate information, and travel advisories.
- SmartTAG & RFID integration – enables seamless toll payment.
- PUTRI (PLUS Virtual Assistant) – assists customers with route and service inquiries.
- Cloud transformation – adoption of Oracle Fusion Cloud Applications for better efficiency in business operations.
These digital advancements help streamline traffic, improve toll efficiency, and support Malaysia’s move toward a cashless expressway network.
PLUS Malaysia Berhad (PMB) 1986 – 2024
A journey of growth, innovation, and transformation — from the early days of Malaysia’s expressway development to the digital era of smart highway management.
1986 Incorporation of PLUS
- Established as Highway Concessionaires Berhad on 27 June 1986.
- Marked the beginning of Malaysia’s expressway revolution.
1988 Renamed Projek Lebuhraya Utara-Selatan Berhad (PLUS Berhad)
- Official name change on 13 May 1988 to reflect the North–South Expressway project.
1989 Traffic Monitoring Centre (TMC)
- Launch of the Traffic Monitoring Centre, introducing central traffic control for Malaysia’s highways.
1990 Formation of PLUSRonda
- The PLUSRonda highway patrol unit was formed on 1 April 1990 to enhance safety and provide roadside assistance.
1994 Major Achievements Year
- PLUSTAG: Malaysia’s first electronic toll collection system introduced.
- Completion of the North–South Expressway (NSE) on 7 February, 15 months ahead of schedule.
- Official opening of NSE by Prime Minister Tun Dr Mahathir Mohamad on 8 September 1994.
1998 Cashless Tolling Begins
- Touch ‘n Go card introduced on 4 July 1998, revolutionizing toll payments.
2003 Network Expansion
- PLUS took over ELITE and Linkedua expressway operations on 1 September 2003.
2004 Seremban–Port Dickson Highway
- Began managing operations and maintenance on 7 October 2004.
2007 Customer Tools & Acquisitions
- Introduced PLUS Travel Time Advisory (TTA) on 21 August to help users plan their trips.
- Fully acquired ELITE and Linkedua on 18 December 2007.
2008 Northern Expansion
- Acquired Butterworth–Kulim Expressway (BKE) on 13 March 2008, extending operations in the north.
2009 PLUSMiles Loyalty Program
- Launched on 1 January 2009, offering toll rebates and exclusive highway rewards.
2010 Persada PLUS Headquarters
- Officially opened PLUS Expressways’ permanent headquarters, Persada PLUS, on 5 January 2010.
2014 Digital Era Begins
- Launched the PLUS App on 27 January 2014, Malaysia’s first mobile app for highway users.
2016 East Coast Expansion
- Took over East Coast Expressway Phase 2 (LPT2) operations on 15 July 2016.
2019 Safety Collaboration with NIOSH
- Launched the Expressway Operations Safety Passport (EOSP) in partnership with NIOSH.
2020 Virtual Assistant PUTRI
- Introduced PUTRI (PLUS Texting Realtime Interface) — the first virtual assistant in Malaysia’s highway industry.
2022 RFID Payment Rollout
- Implemented Radio Frequency Identification (RFID) toll payment for Class 1 vehicles on 15 January 2022 across the NSE.
2023 Smart Traffic Management Enhancements
- Launched My-TTA pilot program via the PLUS App on 7 November 2023 for real-time traffic predictions.
- Expanded PUTRI to WhatsApp on 20 December 2023, allowing virtual highway assistance chats.
2024 App Integration for Connected Mobility
- Integrated MyPLUS-TTA App with the Ministry of Works’ MYJalan App on 28 March 2024, creating a unified platform for road users.
From its incorporation in 1986 to its digital transformation in 2024, PLUS Malaysia Berhad continues to shape Malaysia’s road infrastructure.
Through innovation, safety, and sustainability, PLUS ensures that every journey across its expressways is smarter, safer, and more connected than ever before.
List of Expressways Operated by PLUS
PLUS Malaysia Berhad (PMB) operates and maintains over 1,100 kilometers of tolled expressways across Peninsular Malaysia. These highways form the backbone of the nation’s transportation network, linking major cities, ports, and industrial zones.
1. North–South Expressway (NSE)
- Malay name: Lebuhraya Utara–Selatan
- Abbreviation: E1 (Northern Route) & E2 (Southern Route)
- Length: 772 km (approx.)
- Route: Bukit Kayu Hitam (Kedah) – Johor Bahru (Johor)
- Overview: The backbone of Malaysia’s expressway network, connecting the Thai border in the north to Singapore in the south.
2. New Klang Valley Expressway (NKVE)
- Malay name: Lebuhraya Baru Lembah Klang
- Abbreviation: E1 (part of NSE network)
- Length: 35 km
- Route: Kuala Lumpur – Klang (Bukit Raja)
- Overview: Serves as a high-capacity urban expressway connecting KL and the Klang Valley industrial areas.
3. North–South Expressway Central Link (ELITE)
- Malay name: Lebuhraya Utara–Selatan Hubungan Tengah
- Abbreviation: E6
- Length: 63 km
- Route: Shah Alam – Nilai (connects to KLIA)
- Overview: A vital link to Kuala Lumpur International Airport (KLIA) and a bypass for Klang Valley congestion.
4. Malaysia–Singapore Second Link (Linkedua)
- Malay name: Lebuhraya Linkedua
- Abbreviation: E3
- Length: 47 km
- Route: Senai (Johor) – Tuas (Singapore)
- Overview: The second land connection between Malaysia and Singapore, easing traffic from Johor Causeway.
5. Butterworth–Kulim Expressway (BKE)
- Malay name: Lebuhraya Butterworth–Kulim
- Abbreviation: E15
- Length: 17 km
- Route: Butterworth (Penang) – Kulim (Kedah)
- Overview: Connects Penang’s port area to the Kulim Hi-Tech Park, boosting industrial connectivity in the north.
6. Seremban–Port Dickson Highway (SPDH)
- Malay name: Lebuhraya Seremban–Port Dickson
- Abbreviation: E29
- Length: 23 km
- Route: Seremban – Port Dickson (Negeri Sembilan)
- Overview: Provides a fast link between the inland city of Seremban and the coastal resort town of Port Dickson.
7. East Coast Expressway Phase 2 (LPT2)
- Malay name: Lebuhraya Pantai Timur Fasa 2
- Abbreviation: E8
- Length: 184 km
- Route: Jabor – Kuala Terengganu
- Overview: Connects Terengganu and Pahang, extending the east coast corridor of Malaysia.
- Operated by: PLUS since 15 July 2016.
8. Federal Highway Route 2 (PLUS Managed Section)
- Malay name: Lebuhraya Persekutuan
- Length: ~19 km (managed segment)
- Route: Subang – Klang
- Overview: One of Malaysia’s oldest highways, with PLUS maintaining certain tolled sections.
9. Penang Bridge (historically managed)
- Malay name: Jambatan Pulau Pinang
- Abbreviation: E36
- Length: 13.5 km
- Route: Perai – Gelugor (Penang Island)
- Overview: Formerly under PLUS Expressways before Penang Bridge operations were transferred to Jambatan Kedua Sdn Bhd (JKSB). (Not currently under PLUS but historically linked.)
Safety and Sustainability
Safety is at the heart of PLUS operations. The company’s PLUSRonda highway patrol teams operate 24/7, offering roadside assistance, traffic monitoring, and emergency support to ensure smooth journeys.
In line with Malaysia’s sustainability goals, PLUS has launched green initiatives such as:
- Installation of solar panels at Rest & Service Areas (R&R)
- Waste recycling and rainwater harvesting projects
- Promoting electric vehicle (EV) infrastructure across expressways
Through its Sustainability Report, PLUS highlights its commitment to reducing carbon footprint and enhancing social responsibility for communities along its routes.
Customer-Centric Services
PLUS goes beyond toll collection — it provides an ecosystem of travel convenience:
- Well-maintained Rest & Service Areas (R&Rs) featuring food, fuel, and rest facilities
- Traffic advisory systems during festive seasons and long weekends
- Loyalty programs and mobile app support for frequent users
These efforts ensure that every journey on PLUS highways remains safe, comfortable, and efficient.
Address & Contact
PLUS Malaysia Berhad (PMB)
Menara Korporat, Persada PLUS,
Persimpangan Bertingkat Subang,
KM 15, Lebuhraya Baru Lembah Klang (NKVE),
47301 Petaling Jaya, Selangor, Malaysia.
📞 Phone: +603-7801 8080
🌐 Website: www.plus.com.my
Reviews and Public Perception
Travelers often praise PLUS highways for their smooth connectivity and cleanliness of R&R areas. The PLUSRonda team’s efficiency in providing quick roadside assistance is also highly regarded. However, some users express concerns over toll pricing and congestion during peak travel periods — areas where PLUS continues to innovate with data-driven solutions and infrastructure expansion.
Conclusion
PLUS Malaysia Berhad stands as a symbol of progress and connectivity in Malaysia. Its highways not only unite cities and states but also drive economic growth and tourism. Through continuous innovation, sustainability, and customer focus, PLUS Malaysia Berhad remains the lifeline of Malaysian road travel.
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