Malacca Heritage Fee
Malacca (Melaka), a UNESCO World Heritage Site, imposes a Heritage Fee on all accommodation stays to support the preservation of its unique historical and cultural legacy. This guide provides a comprehensive overview of the Heritage Fee, including the latest updates, who must pay, how it is collected, and its benefits for both guests and hoteliers.
Melakka – UNESCO World Heritage Site
Melaka Malaysia is a remarkable examples of historic colonial town on the Straits of Malacca that demonstrate a succession of historical and cultural influences arising from their former function as trading ports.
A Famosa (Porta de Santiago)
A Famosa’s surviving gateway, Porta de Santiago, is one of the oldest European architectural remains in Southeast Asia. Built by the Portuguese in 1511, it embodies the city’s strategic maritime importance and colonial history. Its ruins are a central highlight within the UNESCO zone, offering a tangible link to Malacca’s early European occupation.
St. Paul’s Church
Perched atop St. Paul’s Hill, the ruins of St. Paul’s Church date back to 1521 and offer panoramic views of the city and straits. As the oldest church building in Malaysia, it is a poignant symbol of Malacca’s layered religious and colonial history, and a must-see within the World Heritage area.
Baba & Nyonya Heritage Museum
This museum, housed in a beautifully preserved Peranakan townhouse, showcases the unique blend of Chinese and Malay cultures that flourished in Malacca. It highlights the city’s multicultural heritage, which is a key reason for its UNESCO designation. The museum’s architecture and collections provide insight into the lives of the Straits-born Chinese community.
Jonker Street (Jalan Hang Jebat)
Jonker Street lies at the heart of Malacca’s heritage district and is famed for its vibrant night market, antique shops, and historic shophouses. The street exemplifies the living cultural traditions and architectural diversity that UNESCO sought to protect. Walking here, visitors experience the ongoing legacy of Malacca’s multicultural past.
What is the Melaka Heritage Fee?
The Heritage Fee is a mandatory charge levied on guests staying in any type of accommodation in Melaka, including hotels, resorts, guesthouses, and chalets. The revenue generated is used for maintaining, restoring, and enhancing Melaka’s tourism infrastructure and historical sites.
Latest Updates: New Rates Effective 2025
The Melaka Heritage Fee has been revised, with new rates coming into effect from 1 January 2025. The fee varies according to the star rating of the accommodation:
| Hotel Rating | Previous Rate (RM) | New Rate (RM) per room/night (from Jan 2025) |
|---|---|---|
| Below 3 stars | 2.00 | 3.00 |
| 3 & 4 stars | 2.00 | 4.00 |
| 5 stars | 2.00 | 5.00 |
- These rates apply to all guests, both domestic and international, for every night of their stay.
- The fee is collected directly by the accommodation provider at check-in or check-out, and is not included in the advertised room rate.
Who Must Pay the Heritage Fee?
- All tourists (domestic and international) staying in Melaka are subject to the Heritage Fee.
- Exemptions: Long-term residents and expatriates with valid proof of residency are exempt from paying the fee.
How is the Heritage Fee Collected?
- The fee is added to the guest’s bill and must be clearly labeled as a “Heritage Fee” or “Heritage Tax.”
- Hotels are responsible for collecting the fee and remitting it to the relevant local authorities, such as the Melaka State Government or municipal councils, usually on a monthly or quarterly basis.
- Guests should be informed of the fee at the time of booking and upon check-in to ensure transparency and avoid misunderstandings.
Additional Taxes to Note
Besides the Heritage Fee, guests may also encounter:
- Tourism Tax (TTx): RM10 per room per night, applicable to non-Malaysian nationals or non-permanent residents.
- Sales & Service Tax (SST): Increased from 6% to 8% on room rates, effective March 2024.
Purpose and Benefits of the Heritage Fee
- Preservation: Funds are used for conserving Melaka’s historical landmarks, museums, and cultural sites.
- Tourism Enhancement: Supports infrastructure upgrades and tourism promotions, improving the overall visitor experience.
- Sustainable Tourism: Encourages responsible tourism and helps maintain Melaka’s status as a world-renowned heritage destination.
UNESCO Sites
The UNESCO-designated site within Malacca City comprises a 38.62 ha (95.4-acre) core zone surrounded by a 134.03 ha (331.2-acre) buffer zone. Located along both sides of the Malacca River and centred around St.
Tips for Guests
- Always check if the Heritage Fee is included in your booking or will be charged separately.
- Keep your payment receipt, as proof of payment may be required for any disputes.
- If you are a long-term resident or expatriate, bring documentation to claim exemption from the fee.
Tips for Hoteliers
- Clearly communicate the Heritage Fee on all booking platforms and at the front desk.
- Ensure proper documentation and timely remittance of collected fees to the authorities.
- Use the opportunity to educate guests about Melaka’s heritage (UNESCO) and the importance of their contribution.
The Malacca Heritage Fee is a vital part of the city’s commitment to preserving its rich history and cultural identity. By understanding and complying with the latest regulations, both guests and accommodation providers contribute to the sustainable development and continued allure of Melaka as a heritage tourism hotspot.
