High Commission of Malaysia in South Africa
The High Commission of Malaysia in Pretoria, South Africa serves as the main diplomatic mission representing Malaysia’s political, economic, and consular interests in the region. This comprehensive guide provides verified contact information, operating hours, visa requirements, consular services, emergency support, and a full step-by-step visa application guide for both Malaysians travelling to South Africa and South African nationals travelling to Malaysia.
Overview of the Mission
The High Commission of Malaysia in Pretoria plays a key role in:
- Strengthening Malaysia–South Africa bilateral relations
- Facilitating trade, investment, and diplomatic cooperation
- Providing consular and passport assistance to Malaysians abroad
- Supporting Malaysian citizens in emergencies
- Offering visa guidance and processing for foreign nationals traveling to Malaysia
The mission upholds Malaysia’s foreign policy objectives while ensuring smooth engagement between both countries across political, economic, social, and cultural spheres.
Address & Contact Information
High Commission of Malaysia, Pretoria
Street Address:
No. 1007, Francis Baard Street (formerly Schoeman Street),
Arcadia, Pretoria 0083, South Africa
Postal Address:
P.O. Box 11673, Pretoria 0083
Telephone:
- +27 (0) 12 763 0900
- +27 (0) 12 763 0901
- +27 (0) 12 763 0902
Fax:
- +27 (12) 430 7773
Email:
Operating Hours
Monday – Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:00 PM
Consular Service Hours: 9:00 AM – 12:00 PM (Monday–Friday)
Closed: Saturday & Sunday, public holidays
Visa & Entry Requirements
A. Malaysian Citizens Travelling to South Africa
Visa Requirement:
Malaysian passport holders are generally visa-exempt for short stays in South Africa for tourism or business purposes.
Typical Stay Duration:
30 to 90 days (subject to immigration officer discretion upon arrival)
When a Visa Is Required:
Malaysians must apply for a visa if traveling for:
- Work
- Study
- Long-term residency
- Paid employment
- Media/journalist activities
B. South African Citizens Travelling to Malaysia
Visa Requirement:
South African passport holders are visa-exempt for short tourist or business visits to Malaysia.
Typical Stay Duration:
Up to 30 days, depending on rules in force at the time of travel.
Visas Are Required For:
- Employment (Employment Pass)
- Study Pass
- Long-term social visit passes
- Professional or technical assignments
- Residency permits
Travellers should verify entry conditions on the Immigration Department of Malaysia website prior to travel.
Step-by-Step Visa Application Guide
This section applies to travelers who require a visa based on purpose or nationality.
A. Applying for a Visa to Malaysia (for South Africans & Other Foreign Nationals)
Step 1: Determine Your Visa Type
- eVisa / Tourist Visa (if applicable for your nationality)
- Visa With Reference (VDR) – required for work, study, and long-stay categories
- Employment Pass / Dependent Pass / Student Pass
Step 2: Prepare Required Documents
- Valid passport (minimum 6-month validity)
- Passport-sized photos
- Completed visa form
- Return ticket or itinerary
- Proof of accommodation
- Bank statements
- Supporting documents (employment contract, university offer letter, sponsor letter, etc.)
Step 3: Submit Your Application
- Apply through the Malaysian High Commission or designated online portals (eVisa/MYVISA).
- Submit biometrics if required.
Step 4: Pay Fees
- Visa fees vary by type and duration.
- Payments may be accepted online or at the mission.
Step 5: Track & Collect
- Monitor the application status online.
- Collect your visa or eVisa approval note upon completion.
B. Applying for a Visa to South Africa (for Malaysians Requiring One)
Step 1: Identify Your Visa Category
- Visitor’s Visa (non-exempt purposes)
- Work Permit
- Study Visa
- Medical Visa
- Relative’s Visa
Step 2: Prepare Supporting Documents
- Passport with at least 2 blank pages
- Passport photos
- Bank statements
- Employment letter, acceptance letter, or proof of purpose
- Medical or radiological reports (for long-term visas)
- Police clearance certificate (for long-term stays)
Step 3: Apply via the Correct Channel
- Submit through the South African High Commission or VFS Global, depending on category.
Step 4: Attend Appointment
- Provide biometric data
- Attend interviews if required
Step 5: Wait for Processing & Collect Visa
- Processing times differ by visa category
- Once approved, collect your passport or obtain your permit upon arrival
Consular Services for Malaysian Citizens in South Africa
The High Commission offers the following services:
• Passport Services
- Passport renewal
- Replacement of lost or damaged passports
- Emergency Certificates (EC) for urgent travel
• Notarial & Legal Services
- Document attestation
- Statutory declarations
- Power of attorney verification
• Registration of Malaysians Abroad
Recommended for safety and emergency support.
• Assistance in Emergencies
- Accident or medical emergencies
- Arrest or detention cases
- Repatriation support
- Lost or stolen passports
- Death of a Malaysian citizen abroad
Emergency Consular Support & Escalation Procedures
Emergency Contact (Outside Office Hours)
The High Commission maintains an emergency duty officer mobile number, published during holidays or closures.
This number should be used only for cases involving danger to life, serious injury, or crisis incidents.
When to Use Emergency Support
- Missing Malaysian citizen
- Medical or accident emergencies
- Arrest or detention
- Victim of crime
- Lost passport requiring immediate travel
Escalation Steps
- Contact the High Commission during office hours or the duty officer after hours.
- Provide full details: passport number, location, type of emergency, and contact details.
- The mission may liaise with:
- Local police
- Hospitals
- Immigration authorities
- Malaysia’s Ministry of Foreign Affairs (Wisma Putra)
- In severe cases, the mission will escalate to headquarters in Kuala Lumpur for further action.
Travel Advisory & Recommendations
- Ensure your passport is valid for at least 6 months.
- Keep printed and digital copies of important documents.
- Obtain travel insurance with medical coverage.
- Monitor official advisories from:
- The High Commission of Malaysia
- Immigration Department of Malaysia
- South African Department of Home Affairs
- Register with the mission if staying long-term.
Expanded FAQ
1. Do South Africans need a visa to visit Malaysia?
No, for short social/tourist visits. A visa is only required for long-term stays or employment.
2. How long can Malaysians stay in South Africa visa-free?
Typically 30–90 days, depending on current policy at the time of arrival.
3. Can I renew my Malaysian passport in Pretoria?
Yes. Appointments, required documents, and fees are managed by the High Commission’s consular section.
4. What should I do if I lose my passport in South Africa?
Report to local police, obtain a police report, and contact the High Commission for an Emergency Certificate or passport replacement.
5. Does the High Commission provide legal assistance?
The mission does not offer legal representation but can assist with:
- Providing lists of local lawyers
- Communicating with family in Malaysia
- Ensuring welfare visits if detained
6. What is the emergency number for Malaysians in South Africa?
The High Commission publishes a duty officer mobile number during closures and holidays. Use it only for life-threatening emergencies.
7. Where can I verify visa rules?
Always check:
- Immigration Department of Malaysia (Malaysia entry)
- South Africa Department of Home Affairs (SA entry)
Conclusion
The High Commission of Malaysia in Pretoria serves as a vital link between Malaysia and South Africa, ensuring smooth diplomatic relations and providing essential consular services to travelers and residents. Whether you require visa guidance, consular support, passport renewal, or emergency assistance, the mission remains the primary point of contact for all Malaysian citizens in South Africa.
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