High Commission of Malaysia in Singapore

High Commission of Malaysia in Singapore

Synopsis

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The High Commission of Malaysia in Singapore serves as the primary diplomatic mission representing Malaysia in the Republic of Singapore. This comprehensive guide covers the mission’s official address, contact numbers, operating hours, consular services, visa and entry requirements, emergency assistance procedures, and a complete step-by-step visa application guide. All information is structured for optimal search engine discoverability and professional web publishing.


High Commission of Malaysia in Singapore – Official Address

301 Jervois Road
Singapore 249077

The High Commission is located in the Tanglin/Redhill diplomatic district, offering convenient access for Malaysians and Singaporean residents managing consular or immigration-related matters.


Contact Details – High Commission of Malaysia, Singapore

General Inquiry Line

+65 6235 0111

Passport, Visa & Immigration Matters

  • +65 6887 6256
  • +65 6887 6243

Consular Matters (Birth/Death Registration, Renunciation, Marriage, Notarial Services)

  • +65 6887 6231
  • +65 6887 6230

Fax

+65 6733 6135

Email Contacts

  • General Inquiries: mwsingapore[at]kln[dot]gov[dot]my
  • Passport & Immigration:
    • singapore[at]imi[dot]gov[dot]my
    • singapore[dot]imi[at]mhc[dot]org[dot]sg
  • Consular Matters: consular[at]mhc[dot]org[dot]sg

Operating Hours

Monday – Friday: 8:00 a.m – 5:00 p.m
Closed: Saturday, Sunday & Public Holidays

Applicants are advised to visit during early hours to avoid peak queues, especially for passport renewal and immigration services.


Mission Overview — Role of the High Commission of Malaysia in Singapore

The High Commission promotes Malaysia’s diplomatic, economic, and cultural interests in Singapore. Core functions include:

  • Protecting and assisting Malaysian citizens in Singapore
  • Processing passport renewals, emergency travel documents, and immigration requests
  • Providing consular services such as notarial certifications and civil registration
  • Enhancing bilateral cooperation in trade, tourism, education, and security
  • Ensuring the welfare and rights of Malaysians living or working in Singapore

Visa & Entry Requirements (Malaysia ↔ Singapore)

1. For Malaysian Citizens Travelling to Singapore

Malaysians enjoy visa-free entry for short visits. Key requirements include:

  • Valid Malaysian Passport (recommended validity: at least 6 months)
  • Submission of SG Arrival Card (SGAC) within 3 days before arrival
  • Proof of onwards/return travel
  • Evidence of accommodation and sufficient funds
  • Compliance with health and security checks

For long-term stay (work, study, residency), Malaysians must apply for the appropriate MOM-approved passes (Employment Pass, S Pass, Student Pass, etc.).


2. For Singapore Citizens Travelling to Malaysia

Singapore citizens also enjoy visa-free entry for short stays (typically up to 30 days). Requirements include:

  • Valid Singapore Passport (6-month validity recommended)
  • Submission of the Malaysia Digital Arrival Card (MDAC) before arrival
  • Proof of onward/return travel
  • Accommodation details

Longer stays, employment, education, or retirement in Malaysia require the relevant visa or pass issued by the Immigration Department of Malaysia.


Step-by-Step Guide to Applying for a Malaysian Visa (For Non-Visa-Exempt Travellers)

While Malaysians and Singaporeans are visa-exempt, some foreign nationals residing in Singapore may require a Malaysian visa. Below is a detailed application process.

Step 1 — Determine Visa Type

Visit the official Malaysian Immigration website or the eVisa portal to confirm eligibility for:

  • Tourist eVisa
  • Social Visit Visa
  • Long-Term Visa / Work / Study Pass

Step 2 — Prepare Required Documents

Common requirements include:

  • Passport bio-page scan (with sufficient validity)
  • Passport photo (ICA/IMI-compliant)
  • Confirmed flight itinerary
  • Accommodation booking
  • Bank statements or proof of funds
  • Invitation letter (if applicable)

Step 3 — Submit the Visa Application Online

Create an account on the official Malaysia eVisa portal and upload documents. Pay the visa fee online.

Step 4 — Await Processing

Processing times vary. Applicants may be asked for supplementary documents.

Step 5 — Receive & Print eVisa

Upon approval, download and print the eVisa/approval letter. Carry both printed and digital copies when travelling.

Step 6 — Present Documents at Malaysian Immigration

At the border checkpoint, present:

  • Passport
  • Printed eVisa
  • Completed MDAC
  • Accommodation and return ticket details

Consular Services for Malaysians in Singapore

Services offered include:

Passport Services

  • New passports
  • Passport renewal
  • Replacement of lost/damaged passports
  • Emergency Travel Documents (ETD) issuance

Civil & Notarial Services

  • Registration of births and deaths
  • Renunciation of Malaysian citizenship
  • Marriage registration
  • Notarial and document authentication services

Welfare & Protection

  • Assistance in cases of arrest, detention or distress
  • Guidance in medical emergencies
  • Liaison with local authorities
  • Repatriation advice and coordination

Emergency Assistance & Escalation Procedure

If you are a Malaysian in distress in Singapore:

  1. Contact the Consular Section immediately
    Use the consular contact numbers for urgent cases.
  2. Provide essential details
    • Full name
    • Passport or NRIC number
    • Current location
    • Nature of the emergency
    • Local contact number
  3. Mission-Assisted Steps
    • Coordination with local authorities (police, hospitals, immigration)
    • Arrangements for consular visits if detained
    • Issuance of ETD if passport is lost or stolen
    • Notification of family/employer
    • Escalation to the Ministry of Foreign Affairs Malaysia (Wisma Putra) for significant cases

Travel Advice for Malaysians & Singaporeans

  • Submit arrival cards (SGAC / MDAC) within the required timeframe
  • Keep copies of all travel documents, including passport, visa, and insurance
  • Register with the High Commission if staying long-term
  • Monitor official travel advisories from ICA and the Immigration Department of Malaysia
  • Verify public holiday closures before planning your visit to the High Commission

Frequently Asked Questions (FAQ)

1. Do Malaysians need a visa to enter Singapore?

No. Malaysians are visa-exempt for short visits but must complete the SG Arrival Card.

2. Do Singapore citizens need a visa to visit Malaysia?

No. Singapore passport holders can enter Malaysia visa-free for short stays.

3. What should I do if I lose my Malaysian passport in Singapore?

Report the loss to the nearest police station and contact the High Commission for an Emergency Travel Document or replacement passport.

4. How do I contact the Malaysian High Commission after office hours?

Use the consular/emergency lines provided on the official mission website.

5. How early should I arrive for passport services?

Earlier hours are recommended due to high demand, especially during school holidays and festive seasons.

6. Can I apply for a Malaysian visa from Singapore if I am not Singaporean?

Yes, foreign nationals residing in Singapore can apply online using the Malaysia eVisa portal.

7. Is the High Commission open on Malaysian public holidays?

No. The mission observes both Malaysian and Singapore public holidays. Check the official schedule before visiting.

Conclusion

The High Commission of Malaysia in Singapore plays a vital role in strengthening bilateral relations and supporting the welfare of Malaysians residing in or visiting Singapore. From visa and immigration facilitation to emergency assistance, civil registrations, and consular protection, the mission ensures that travelers and residents receive timely, reliable, and professional support.

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