Etiqa General Insurance Berhad

Introduction

Etiqa General Insurance Berhad is one of Malaysia’s leading insurance providers, offering a wide range of general insurance solutions for individuals and businesses. Backed by the strength and stability of the Maybank Group, Etiqa has built a strong reputation for delivering reliable, customer-centric insurance products with fast claims processing and exceptional service.

As part of the Etiqa Insurance & Takaful brand, the company is known for its commitment to innovation, financial inclusion, and digital convenience, serving millions of Malaysians nationwide.

Company Overview

Etiqa General Insurance Berhad operates as part of Etiqa Insurance & Takaful, the insurance arm of Maybank Group, Malaysia’s largest financial services provider. The company offers both conventional insurance and takaful (Islamic insurance) products, ensuring inclusivity for all Malaysians.

With a presence across Malaysia through branches, agents, and digital platforms, Etiqa provides seamless and accessible insurance coverage designed to meet diverse needs—whether for personal protection, travel, health, or business security.

History and Legacy of Etiqa Malaysia

The origins of Etiqa can be traced to the consolidation of Maybank’s insurance businesses in the early 2000s. This strategic merger created a unified brand dedicated to innovation and customer service excellence. Over the years, Etiqa has become a household name synonymous with trust, transparency, and simplicity.

The company’s slogan, “Fast & Easy,” reflects its dedication to providing quick, efficient, and convenient insurance services. Today, Etiqa continues to expand its footprint across the ASEAN region, upholding its mission to make protection accessible to everyone.

Personal Insurance Solutions in Malaysia

Etiqa General Insurance Berhad offers a comprehensive range of personal insurance products designed to safeguard every aspect of your life—from mobility and travel to home and health.

Car Insurance Malaysia

Etiqa’s car insurance provides financial protection against accidents, theft, and third-party liabilities. With features like 24/7 roadside assistance, fast online renewal, and cashless repair services, customers can enjoy complete peace of mind on the road.

Travel Insurance Malaysia

Stay protected wherever you go with Etiqa’s travel insurance, offering coverage for trip cancellations, lost baggage, and medical emergencies abroad. Policies are available for individuals, families, and corporate travelers, making every journey safer and worry-free.

Personal Accident & Health Protection

Etiqa’s personal accident and health insurance plans provide financial support during unexpected events such as illness, disability, or accidents. Customers can customize their plans to include hospitalization benefits and worldwide coverage.

Home and Property Insurance Malaysia

Protect your home and valuables with Etiqa’s home insurance, which covers damages caused by fire, flood, burglary, and other unforeseen events. The policy offers flexible protection options for homeowners, landlords, and tenants.

Business & Corporate Insurance Solutions

Etiqa also supports businesses—ranging from SMEs to large corporations—through specialized commercial insurance solutions such as:

• Property All-Risk Insurance
• Marine Cargo and Transit Insurance
• Group Medical and Employee Benefits
• Liability and Business Interruption Coverage
• Engineering and Construction Insurance

These solutions are designed to help businesses manage risks effectively while ensuring operational continuity and financial stability.

Partnerships and Collaborations

Etiqa collaborates with various industries and strategic partners to enhance service delivery. Through its connection with Maybank, customers can easily access Etiqa products via online banking, branches, and mobile platforms.

Etiqa also partners with automotive dealerships, travel companies, healthcare providers, and digital platforms to provide seamless and integrated protection solutions.

Digital Innovation & Customer Experience

A pioneer in digital insurance, Etiqa has revolutionized the customer experience through technology. With its Etiqa Smile App and online claim submission, customers can buy, renew, and claim policies easily from their mobile devices.

The company’s “Fast & Easy” digital strategy focuses on speed, transparency, and user-friendly access—making it one of Malaysia’s most technologically advanced insurers.

Corporate Social Responsibility (CSR) Initiatives

Etiqa actively participates in CSR initiatives under the Maybank Foundation, focusing on education, community welfare, and environmental sustainability. The company regularly engages in financial literacy programs, disaster relief efforts, and healthcare awareness campaigns that benefit Malaysians nationwide.

Why Malaysians Choose Etiqa Insurance

• Backed by the financial strength of Maybank Group
• Comprehensive range of insurance and takaful solutions
• Fast and hassle-free claims process
• Strong digital presence for convenient access
• Award-winning customer service and reliability

Etiqa’s dedication to its customers, coupled with continuous innovation, makes it a top choice among Malaysians seeking dependable and affordable insurance coverage.

Contact Etiqa General Insurance Malaysia

Address: Level 19, Tower C, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone: 03-2297 3888
Website: www.etiqa.com.my

Customers can reach out via the official website, contact center, or visit any Etiqa or Maybank branch nationwide for assistance.

Conclusion

With a strong foundation, digital innovation, and a customer-first approach, Etiqa General Insurance Berhad remains one of Malaysia’s most trusted names in insurance. Whether it’s protecting your car, home, health, or business, Etiqa ensures a smooth, fast, and transparent experience—true to its promise of being “Fast & Easy.”