Embassy & Consulates of Malaysia in Indonesia

The Embassy and Consulates of Malaysia in Indonesia play a crucial role in strengthening Malaysia–Indonesia relations while providing essential consular support to Malaysians and visa services to Indonesian nationals. This comprehensive, SEO-optimized guide covers official addresses, contact details, embassy functions, visa requirements, how to apply, emergency procedures, and the most searched FAQs for smooth and informed travel.

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Embassy of Malaysia in Indonesia — Overview

The Embassy of Malaysia in Jakarta serves as the primary diplomatic mission representing Malaysia’s political, economic, cultural, and consular interests. Supported by consulates in Medan, Pekanbaru, and Pontianak, these missions provide consular support, visa processing, and assistance to Malaysians living or travelling in Indonesia.

Malaysia’s missions in Indonesia are committed to:

• Facilitating bilateral cooperation
• Supporting Malaysians abroad
• Strengthening trade, investment, and tourism links
• Processing visa applications for eligible Indonesian nationals

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Official Addresses, Contacts & Operating Hours

Embassy of Malaysia — Jakarta

Address:
Jl. H.R. Rasuna Said Kav. X/6, No. 1–3
Kuningan, Jakarta Selatan 12950
Republik Indonesia

Contacts:

• General Enquiries: +62 21 522 4947
• After Hours Emergency: +62 813 8081 3036
• Fax: +62 21 522 4974
• Email: mwjakarta@kln.gov.my

Operating Hours:

• Monday–Friday: 8:00 AM – 5:00 PM
• Counter Hours:
  • Mon–Thu: 8:30–11:00 AM / 1:00–3:00 PM
  • Fri: 8:30–11:00 AM / 2:00–3:00 PM
• CNI (Certificate of No Impediment): Tue & Thu, 9:00–11:00 AM / 2:00–4:00 PM
• Closed: Saturday & Sunday

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Consulate General of Malaysia — Medan

Address:
Jln. P. Diponegoro No. 43
Medan, Sumatera Utara

Contacts:

• Tel: +(62)(61) 4531342 / 4535271 / 4523992 / 4534681
• Email: mwmedan@kln.gov.my

Operating Hours:

• Monday–Friday: 8:00 AM – 5:00 PM
• Closed on Weekends & Public Holidays

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Consulate of Malaysia — Pekanbaru

Address:
Jln. Jenderal Sudirman Simpang Tiga
Pekanbaru, Riau

Contacts:

• Tel: +62 761 856166 / 856167
• WhatsApp: +62 821 7174 2841
• Email: mwpekanbaru@kln.gov.my

Operating Hours:

• Monday–Friday: 8:00 AM – 5:00 PM
• Closed on Weekends & Public Holidays

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Consulate of Malaysia — Pontianak

Address:
Jl. Perdana No. 001
Pontianak 78124, Kalimantan Barat
Republik Indonesia

Contacts:

• Tel: +62 561 736061
• Fax: +62 561 736060
• Duty Officer (After Hours):
  • +62 821 5656 6942
  • +62 813 4643 6592
• Email: mwpontianak@kln.gov.my

Operating Hours:

• Monday–Friday: 8:00 AM – 5:00 PM
• Closed on Weekends

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Visa & Entry Requirements

A. Malaysian Citizens Travelling to Indonesia

Malaysians enjoy visa-free entry for short stays (typically up to 30 days) for:

• Tourism
• Family or social visits

Other travel purposes—such as study, work, long-term stay—may require:

• Visa on Arrival (VOA) (where eligible)
• Indonesian e-Visa
• Special permit or business visa

Entry Requirements for Malaysians:

• Passport valid for at least 6 months
• Return/onward ticket
• Confirmed accommodation
• Sufficient financial proof
• Completion of any arrival or digital declaration required by Indonesian authorities

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B. Indonesian Citizens Travelling to Malaysia

Indonesians may enter Malaysia visa-free for short tourism or social visits, subject to Malaysian immigration rules.

For travel beyond short visits, travellers may require:

• Malaysian Single Entry Visa (SEV)
• Employment Pass / Student Pass
• Malaysia eVISA (where eligible)

Entry Requirements for Indonesians:

• Passport valid for at least 6 months
• Accommodation details
• Return/onward ticket
• Malaysia Digital Arrival Card (MDAC), when applicable
• Supporting documents for the relevant visa category

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Step-by-Step Visa Application Guide

Malaysians Travelling to Indonesia

1. Identify travel purpose (tourism, business, long stay).
2. Check visa category (visa-free, VOA, or e-Visa).
3. Prepare documents: passport, ticket, hotel bookings, photos.
4. Apply online (if using Indonesia e-Visa).
5. Make payment (where required).
6. Receive e-Visa/approval by email.
7. Present documents upon arrival at Indonesian immigration.

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B. Indonesians Travelling to Malaysia

1. Check if visa is required via Malaysia Immigration or eVISA portal.
2. Select visa type (tourist, work, study, long-term stay).
3. Gather required documents:
   • Passport (6-month validity)
   • Photograph
   • Return flight
   • Financial proof
   • Invitation letter (if applicable)
4. Complete MDAC (if mandated).
5. Apply through Malaysia eVISA or the nearest Malaysian mission.
6. Attend biometric capture/interview (if required).
7. Collect passport with visa and verify details before travel.

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Emergency Consular Support for Malaysians

Malaysia’s missions in Indonesia provide assistance for:

What They Can Do

• Replace lost or stolen passports
• Issue Emergency Certificates (EC)
• Assist with hospitalisation, accidents, or serious illness
• Help in cases of arrest, detention, or legal issues
• Provide lists of local lawyers or translators
• Support families of Malaysians in distress
• Contact next-of-kin in emergencies

What They Cannot Do

• Pay fines, bail, or legal fees
• Interfere with Indonesian law enforcement
• Provide employment or accommodation
• Arrange private transport or personal services

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Escalation Procedures

If facing serious difficulties:

1. Contact the nearest Malaysian Embassy/Consulate immediately.
2. Provide: passport details, location, contact number, and nature of emergency.
3. If unreachable, contact the after-hours duty officer.
4. For grave emergencies, request the case be escalated to the Ministry of Foreign Affairs Malaysia (Wisma Putra).
5. Update family members and your insurer.

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Travel Advisory Recommendations

• Keep photocopies and digital backups of your passport.
• Register your stay on the Malaysian Foreign Mission Travel Registry (if applicable).
• Purchase comprehensive travel insurance.
• Stay informed about local safety alerts, weather updates, and traffic conditions.
• Respect local customs, laws, and regulations.

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Frequently Asked Questions (FAQ)

1. Do Malaysians need a visa to visit Indonesia?

Most Malaysian travellers do not need a visa for short visits (up to 30 days).

2. Do Indonesians need a visa to enter Malaysia?

Short stays are visa-free for many Indonesian nationals. Longer stays require the appropriate Malaysian visa.

3. How can I renew my Malaysian passport in Indonesia?

Visit the Embassy or the respective Consulate. Some require an online appointment before submission.

4. What should I do if I lose my passport in Indonesia?

File a police report, then visit the nearest Malaysian mission for a temporary travel document.

5. Can Malaysian missions help with legal issues?

They can provide support and a list of local lawyers but cannot act as your legal representative.

6. Which mission should I contact based on my location?

• Jakarta – Embassy of Malaysia
• Medan – Consulate General
• Pekanbaru – Consulate
• Pontianak – Consulate

7. How long does a Malaysian visa application take for Indonesians?

Processing time varies (typically a few working days for eVISA), depending on documentation and visa type.

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Conclusion

The Embassy and Consulates of Malaysia in Indonesia offer essential support to Malaysians while providing visa services and facilitating Malaysia–Indonesia relations. Whether you are travelling, living abroad, applying for a visa, or facing an emergency, this guide equips you with the practical information needed for safe, efficient, and compliant travel.